Telecom carriers
CPNI, FCC privacy duties, state privacy
- What the reviewer asks for
- Who authorized an agent to touch customer proprietary network information.
- What ICA hands them
- A signed record of each CPNI touch with the authorizer, on one care workflow first.
- Where to start
- One care workflow, one data class.Privacy accepts the evidence package: yes or no.
- Beside what you run
- ICA sits at the agent's tool calls, outside the network's call path.